Returns and Refunds Policy
Thank you for choosing Columbus Enterprise Consultants, LLC for your consulting needs. We strive to provide exceptional services and customer satisfaction. However, we understand that there may be instances where you need to return or request a refund for our services. This Returns and Refunds Policy outlines the guidelines and procedures for such situations.
1. Eligibility for Returns and Refunds
1.1. Our Returns and Refunds policy covers the following consulting services provided by Columbus Enterprise Consultants, LLC:
- Business planning and entity formation
- Branding
- Online marketing
- Web development
- SEO
- ADA and GDPR Compliance
- Marketing
- Bot development
- Video, audio, and print content production
1.2. To be eligible for a return or refund, you must submit a request within [number of days] of the completion of the service.
2. Non-Refundable Services
2.1. Certain services provided by Columbus Enterprise Consultants, LLC may not be eligible for returns or refunds. These services include:
- Consultations and advice provided by our experts
- Intellectual property development and licensing
- Customized or personalized services
2.2. We will clearly communicate to you if any of the services you request fall under the non-refundable category.
3. Return and Refund Process
3.1. To initiate a return or refund request, please contact our Customer Support team at [contact information] or send an email to [email protected].
3.2. Provide your name, contact information, invoice number, and a detailed explanation of the reason for your return or refund request.
3.3. Our Customer Support team will review your request and respond to you within 15 days with further instructions.
3.4. If your request is approved, we will provide the necessary instructions for returning any physical items or discontinuing our services.
3.5. Refunds, if applicable, will be processed within 30 days after receiving the returned items or discontinuing services.
4. Terms and Conditions
4.1. Columbus Enterprise Consultants, LLC reserves the right to refuse returns or refunds in cases where the request does not meet the eligibility criteria outlined in this policy.
4.2. Returns and refunds are subject to any applicable laws and regulations governing consumer rights in the state of Ohio.
4.3. Columbus Enterprise Consultants, LLC will not be liable for any incidental, consequential, or indirect damages arising from returns or refunds.
Please note that this Returns and Refunds Policy is subject to change without prior notice. It is your responsibility to review this policy periodically for any updates.